Terms of Service | Buckeye Ceiling Cleaning

These Terms of Service apply to services provided by Buckeye Ceiling Cleaning LLC. By requesting, approving, scheduling, or receiving services from us, you agree to the terms below.

Services

Buckeye Ceiling Cleaning LLC provides commercial cleaning and related services, including:
Commercial ceiling and wall cleaning
Diffuser cleaning
Ceiling tile and minor grid repair
Ceiling grid covers
High dusting

Other related commercial cleaning services agreed upon in advance
The exact scope of work will be based on the estimate, quote, work order, or other agreement provided for the applicable job.

Estimates and Quotes

Pricing may vary based on the size and condition of the facility, accessibility, location, travel requirements, amount of buildup, and scope of work.
For new locations, we may request photographs, measurements, or a short video walkthrough before providing a quote.

Unless otherwise stated, quotes are based on the information provided to us before the job. Additional work or conditions discovered after arrival may require additional charges and customer approval.

Scheduling

Service requests are reviewed before a job is officially scheduled.
Many of our services are performed after normal business hours to minimize disruption to restaurant and commercial operations.
Scheduled dates and arrival times may occasionally change due to weather, travel, staffing, access issues, or other circumstances outside our reasonable control. We will make reasonable efforts to communicate scheduling changes promptly.

Customer Access and Responsibilities
The customer is responsible for providing our crew with safe and timely access to the service location at the scheduled time.

The customer should inform us before service of:
Access instructions
Alarm or security procedures
Locked or restricted areas
Known hazards
Equipment or areas that should not be cleaned
Special closing or opening procedures
Any other information necessary to safely complete the work

Delays caused by unavailable access, incorrect instructions, or conditions that prevent our crew from beginning work may result in additional charges or rescheduling.

Preparation of the Work Area

Customers are responsible for removing or securing valuable, fragile, sensitive, or personal property in the work area unless other arrangements have been made.
Restaurant personnel should complete any preparation requirements communicated before service.

Cleaning Results

Our services are intended to remove grease, dust, smoke residue, dirt, and other buildup from applicable surfaces.
Some staining, discoloration, deterioration, permanent damage, or wear may remain after cleaning. Cleaning does not guarantee that an aged or damaged surface will return to its original appearance.
Results may vary depending on the age, material, condition, previous cleaning methods, and type of buildup present.

Ceiling Tiles, Grids, and Other Materials

When ceiling tile replacement, grid repair, grid covers, or similar work is requested, Buckeye Ceiling Cleaning will make reasonable efforts to match existing materials.
Exact colors, finishes, patterns, or materials may not always be available, particularly for older ceiling systems.

Major structural repairs, electrical work, plumbing work, or other work outside our normal services may require a qualified third-party contractor.

Existing Damage

Buckeye Ceiling Cleaning is not responsible for damage or deterioration that existed before service, including loose, brittle, water-damaged, deteriorated, improperly installed, or previously damaged ceiling tiles, grids, fixtures, painted surfaces, or other materials.
If our crew identifies a condition that may make cleaning unsafe or likely to cause damage, we may stop or modify the work and contact the customer.

Cancellations and Schedule Changes

Customers should notify us as soon as possible if a scheduled service needs to be canceled or changed.
Same-day or same-night cancellations, inaccessible locations, or other circumstances that prevent work after a crew has been dispatched may result in a cancellation or trip charge when applicable.
Any cancellation fee will be communicated based on the circumstances of the job.

Payment

Payment terms will be stated on the applicable estimate, invoice, or customer agreement.
Customers are responsible for paying invoices according to the stated payment terms.
Additional services approved during or after the original quote may be invoiced separately.

Photos and Videos

Customers may provide photographs or videos to help us evaluate a location, prepare a quote, or plan service.
Buckeye Ceiling Cleaning may also document conditions before or after service for quality control, recordkeeping, or to document the work performed.

Safety

We reserve the right to delay, modify, or discontinue work if our crew determines that conditions at the property are unsafe or outside the agreed scope of work.

Third-Party Services

We may use third-party software and service providers for scheduling, communications, estimates, invoicing, payments, accounting, and other business operations.
Use of those services may also be subject to the applicable provider’s terms and privacy policies.

Limitation of Liability

To the extent permitted by applicable law, Buckeye Ceiling Cleaning LLC will not be responsible for indirect, incidental, or consequential losses arising from the use of our services.
Nothing in these Terms limits any rights or remedies that cannot legally be limited under applicable law.

Changes to These Terms

We may update these Terms of Service periodically as our services or business practices change.
The latest version will be posted on this page with the updated effective date.

Questions regarding these Terms of Service can be directed to:
Buckeye Ceiling Cleaning LLC
Ohio, United States
Email: buckeyeceilingcleaning@gmail.com
Website: buckeyeceilingcleaning.com https://buckeyeceilingcleaning.com/